RadixBay Launches First RBLabs Innovation: HaloITSM Advanced Search Chrome Extension
New browser extension delivers faster knowledge discovery and smarter article management for HaloITSM users
Tabor City, North Carolina, USA
November 19, 2025
RadixBay, a technology solutions leader known for helping organizations maximize value with their cloud and AI investments, proudly announces the launch of its first innovation from RBLabs, the company’s dedicated innovation center focused on developing accelerators that enhance productivity, performance, and user experience across cloud platforms and AI. The first release from RBLabs – HaloITSM Advanced Search, a Google Chrome extension – redefines how IT teams access and manage HaloITSM platform knowledge.
“Our goal with RBLabs is to give IT leaders and end users practical innovations that accelerate how their teams work,” said Greg Lovette, CEO of RadixBay. “HaloITSM Advanced Search embodies that vision – it’s lightweight, secure, and built to make knowledge instantly accessible so teams can focus on solving problems, not searching for information.”
Supercharged Knowledge Discovery for ITSM Teams
HaloITSM Advanced Search extension enhances ITSM efficiency with lightning-fast search, smart article management, and a privacy-first design – all in one seamless sidebar.
- Key Features:
- Advanced Search: Real-time search, instant previews, and automated scanning of HaloITSM content, helping teams find answers faster.
- Smart Article Management: Pin, favorite, tag, and organize key knowledge base articles, making critical information easy to access when needed.
- Persistent Storage: Save and retain favorites, search history, and pinned items across browser sessions – minimizing repetitive searches..
- Modern Interface: Clean, responsive design with dark mode and keyboard shortcuts tailored for easy navigation and user preferences.
Ideal for HaloITSM administrators, the extension helps users find information in seconds, stay organized, and reduce time spent navigating multiple systems.
Driving Innovation Through RBLabs
RBLabs was created to push the boundaries of what is possible in enterprise cloud environments. By building accelerators and extensions that simplify daily tasks, RBLabs gives RadixBay customers the advantage of continuous innovation without disrupting existing operations.
“RBLabs is about experimenting, designing, and building with purpose,” said Miriam Vidal Meulmeester, VP Cloud and AI at RadixBay “Each accelerator we release is designed to address challenges faced by our customers. They combine business needs with the creativity and quality our clients expect”
RBLabs’ mission is simple: turn ideas into accelerators that help organizations work smarter and faster. HaloITSM Advanced Search marks the first in a series of RBLabs innovations that will continue driving productivity across cloud and AI ecosystems.
Availability
HaloITSM Advanced Search is available now on the Google Chrome Web Store and compatible with Chrome browsers.
About RadixBay
RadixBay is a leading IT consulting firm, delivering high-touch IT services and hands-on ITSM implementations. With its Rural Shore Delivery Center in North Carolina, RadixBay provides tailored support, smooth deployments, and long-term IT strategy development, ensuring businesses get the most out of their IT service management operations.
Learn more at www.radixbay.com and contact info@radixbay.com.