Start With the Problem: A Practical Guide to Salesforce AI Introduction Salesforce is transforming its platform into an AI-first system of intelligence, bringing together predictive, generative, and autonomous agent technologies. A few years ago, as conversations around AI began gaining momentum, I was eager to see how Salesforce would use it to evolve its platform,...
The P.A.U.S.E. Method: A Consultant’s Guide to Receiving Feedback Throughout my experience as an IT consultant, I have continued to develop my skills in client communication and interaction. One area I initially struggled with was receiving feedback. In one instance, while explaining a solution, a client told me that my delivery was too technical for...
From Frustration to Productivity: How Workflow Automation Changes the Employee Experience Sue needs access to a new application so she can begin working on an important project. She submits a request and waits. A few days later, she follows up with her manager. Her manager assumes IT is already working on it. IT is waiting...
RadixBay Welcomes Dave Severin as VP Sales Operations Charlotte, North Carolina, USA July 28, 2026 RadixBay, a technology consulting firm specializing in Salesforce, BillingPlatform, HaloITSM, Oracle, and Cloud Infrastructure solutions, today announced that Dave Severin has joined the company as VP Sales Operations. Severin brings more than 20 years of experience in sales and business development to the role....
Why Your Power BI Dashboard Is Not Telling You the Full Story Your finance director pulls up a Power BI report before a board meeting. The revenue figure doesn’t match what the accounting system shows. She’s not sure which one is right. The meeting starts in ten minutes. This scenario plays out in businesses every...
RadixBay Launches Invoice Template Accelerator for BillingPlatform Users New desktop tool helps BillingPlatform teams preview, customize, and validate invoice templates through a guided design workflow Tabor City, North Carolina, USA June 30, 2026 RadixBay, a technology solutions leader helping organizations get more value from their cloud and AI investments, today announced the launch of...
When AI Learns to Please You Instead of Inform You Understanding RLHF and the Questions It Raises As AI becomes part of how companies serve customers, support employees, and make decisions, leaders need to understand what shapes the answers these systems provide. One of the most important forces behind that behavior is Reinforcement Learning from...
Beyond the Tech: Why Communication Is Your Most Valuable Consulting Skill Here’s the thing: in IT consulting, being technically sharp is just the starting point. Everyone at the table knows their stuff. What actually sets people apart is being able to explain it in a way that clicks for whoever is listening. Many people might...
Why the First 2 Weeks of a Consulting Engagement Determine Everything Most consulting engagements don’t fail because of bad plans. They stall because of the working dynamic established in the first two weeks – before the real work even begins. It’s not because teams lack capability. It’s not because the scope is unclear. It’s because...
BillingPlatform Widget Development: Tips and Best Practices As a BillingPlatform partner, RadixBay has seen how powerful and highly configurable the platform is for real-world billing operations. Like any mature enterprise system, there are scenarios where teams want to tailor the user experience or accelerate specialized workflows beyond standard configuration – and that’s where widgets come...
RADIXBAYConnect
Partnership-driven platform expertise.
From our roots to your digital transformation.RADIXBAYConnect
Partnership-driven platform expertise.
From our roots to your digital transformation.OUR LOCATIONSWhere to find us?
